Service

Opening hours of the reception

Mo. - Fr. 06.30 - 19.00 h
Sa. - Su. 07.30 - 19.00 h
Phone 06.30 - 22.00 h
Languages German, English, Italian

Check-In

Mo. - Fr. 11.00 h - 19.00 h Personally
Sa. - So. 11.00 h - 15.00 h Personally

Late Check-in:  Please ask for the door key code.

Note: 7.00 - 13.00 h Cloakroom and key handove. Cloakroom and key handover already possible before moving-in.

Check-Out

06.30 - 11.00 h

Note: Guests can leave their baggage in the hotel until 14.00 h. Charges for a prolonged use of the room:

Until 15.00 h 50% of the price
After 15.00 h 100% of the price

Breakfast

Mo. - Fr. 07.00 - 10.00 h
Sa. - Su. 08.00 - 11.00 h
Trade fair breakfast 07.00 - 11.00 h

Special: Breakfast “To-Go“(Doggy Bag)

In case of leaving earlier then 7.00 h, you can order a packed breakfast "To-Go".

Café / Beverages

Mo. - Fr. 07.00 - 19.00 h

Read the daily and weekly press in our cosy Café.

Phone

National: First dial 0, then your designated number
International & Special numbers: not available
In-house line: Dial the designated room number

Wi-Fi (free of charge)

For the login details ask at the reception

Credit cards

Visa Card, Master Card

Security

Entrance area & reception are monitored (Camera), Hotel safe.

Ban on smoking

Throughout the whole hotel area, smoking is not allowed. We reserve the right to charge a fine of 150,00  € in case of non-observance.

Reception-Service (7:30 – 19:00h)

Rental-Service (free of charge) - reservation in advance is required

Baby-Set: Crib, baby changing mat, diaper bucket, bottle warmer
DVD, Video recorder
Game pad: Nintendo Wii
Wacke-up call
Fax service
Copy service
Laundry / Cleaning
Ironing service
Hotline (Mo-Fr 7.00 - 19.00 h): +49 221 160 600   Imprint