Times & Services

Opening hours


The reception is open daily from 08:00 – 15:00 and is available for check-in, check-out and assistance. Our reception will be happy to help you in German and English. Our hotel has a passenger lift that will take you comfortably to your room.

Check In

Your room will be available from 15:00. You are not bound to our reception hours and can check in at any time. You can complete your check-in and registration form digitally from the comfort of your own home or on the move. On site, you can use your cell phone or tablet to enter the hotel and open your room door. Of course, you can also check in person at our reception desk within our reception hours as usual.

Check Out

You can check out and pay your bill digitally from the comfort of your room, just as you would in person at reception. We will be happy to assist you and to exchange a few kind words. You are welcome to leave your luggage with us after your check-out. However, we ask for your understanding that we cannot assume liability for your luggage after your check-out and kindly ask you not to deposit valuables.


Until 11:00 – free of charge
Until 15:00 – 50% of the price
After 15:00 – 100% of the price


Strengthened in the day with our extensive breakfast buffet. From 7.00 am you can enjoy the delicacies in our café.

Mon. – Fri.: 07:00 – 10:00

Sat. – Sun.: 08:00 – 11:00

Fair breakfast: 07:00 – 11:00


Breakfast “To-Go”(Doggy Bag):
If you leave us before 7:00, you can order a breakfast “To-Go”.

No smoking

Smoking is not allowed in the entire hotel area. We reserve the right to charge a penalty of € 150,00 in case of disregard.



Rental service – reservation is required in advance.

  • Wake-up call
  • Ironing service
  • Baby set: crib, changing unit, diaper pail, bottle warmer (10 € rental fee)


  • Hotel safe
  • Fire alarm system and 24h monitoring by the company W.I.S
  • 24h elevator emergency service by the company Liftechnik GmbH



Safe stay

So that you can enjoy your visit relaxed, we have adapted the hygiene measures. Based on the Corona Protection Ordinance of the State of North Rhine-Westphalia, we have developed a hygiene concept that ensures a safe stay. We paid special attention to sanitary disinfection and minimizing aerosol exposure.